Returns & Refunds Policy

At Najoomi Ji , we are deeply committed to providing you with insightful and personalized astrology guidance to help you navigate life’s journey. Since our services are intangible and tailored specifically to your unique needs, we kindly ask for your understanding regarding the nature of our offerings.

Service Fulfillment & Refunds
Our astrology consultancy and guidance services are bespoke and involve significant time, energy, and expertise to prepare and deliver. Once the service has been rendered—such as a consultation session, personalized report, or guidance—it is considered fulfilled. Due to the personalized and intangible nature of these services, we regret that we cannot offer refunds once the service has been completed.

Cancellation Prior to Service Delivery
If you need to cancel or reschedule a pre-booked consultation, please notify us at least 48 hours in advance via email at lalkitabguruji@gmail.com. We will gladly accommodate adjustments to your appointment time or offer credit toward a future service.

Exceptions & Adjustments
We understand that every experience is unique, and we strive to ensure your satisfaction. If you feel your consultation did not meet your expectations, please contact us within 7 days of service delivery. While refunds cannot be provided, we are happy to address your concerns through additional clarifications, follow-up insights, or alternative remedies to support your journey.

Non-Applicability of Physical Goods Policies
Please note that our services are purely consultancy-based and do not involve the sale of physical goods. Therefore, policies related to the return of physical items (e.g., 30-day windows, packaging conditions) do not apply.

Gift Consultations
If you have received a gifted consultation, the original purchaser may request adjustments or credit. Refunds for gifted services will be issued solely to the original purchaser.

Your Sacred Partnership
By engaging with our services, you acknowledge and agree to this policy, which honors the time, expertise, and spiritual energy invested in your guidance. We remain dedicated to supporting your growth with integrity and care.

Contact Us
For any questions or to discuss your experience, please reach out to us at najoomi13@gmail.com. We are here to listen and assist you on your cosmic journey.

Thank you for trusting us with your spiritual path. May the stars guide you with clarity and grace.